First-Line Assessment Center Training
Promotional Exam assessment centers are extremely stressful to candidates testing for that next rank. This ONLINE class assist candidates by providing practice and sample exercises designed to give you the edge you need and get that promotion you deserve. Want more than an online class? Pair this course with our instructor-led coaching sessions.
Please check out our J. Harris Homepage or our Course Blog. There may be in-person lectures and workshops in your area to attend. If you need an in-person lecture or workshop, contact us at office@jharristraining.com
Be sure to OPT-IN to marketing upon checkout so you can get course blog messages, instructor emails, and updates on this course during your program.
Want more than just the ONLINE class? Get assistance with a J. Harris Instructor as a coach.
Course Assignments (Study at your own pace)
Welcome Assignment
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- Welcome Assignment
- COURSE BLOG (Make Sure You OPT-in for Marketing to get class information!)
- J Harris Training App (Be Sure to Download to Your Phone or Tablet) (2:51)
- Student Portal for Lap Tops and Computers to Study (5:50)
- Instructor Led Coaching Upgrade
- Affiliate/Ambassador Program
- College Credit Eligibility
Response Strategies, Structures & Formats
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- First-Line Promotional Exams: What You Are Being Tested On
- S-E-R-G-E-A-N-T Method Response Strategy
- The Big 5 Method/Structure
- A-D-I-M-E Method/Structure
- N-S-F (Now. Scene. Future) Method/Structure
- Incident Command Structure
- SARA Model of Problem Solving
- The Supervisor's Edge: Language that Scores (Developing Canned Statements) (12:30)
First-Line Supervision: Situations & Scenarios
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- Daily Drill: Overview & Example
- Oral Boards: Module 1
- Oral Boards: Module 2 - Common Generic Questions
- Marginal Employee (11:49)
- Bias Incident Exercise (Hate Crime) (12:40)
- John Palino Issue (23:47)
- Matt Emory Exercise - Employee Counseling
- Report Review: A Sergeant's Approach
- Report Review Exercise: Late-Night DWI Arrest Report
- Citizen & Citizen Group Issues: The First-Line Supervisor Approach
- Handling Critical Incidents (128:36)
- Tactical Exercise - Helicopter Crash
- Helicopter Crash (PART 2) - A little Different (13:18)
- Managing Officer Involved Critical Incidents
- Operational Exercise: Protest (44:45)
- Critical Incident Scenario: DV (9:10)
- Noise Complaint (IOS)
Oral Board (And Possibly Written) Exercises
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In-Basket Exercises
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Structured Interviews
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Role Play & Miscellaneous Scenarios
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Supplemental & Best Practices Guides
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Written Communication and Report Writing
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Situational Judgement
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Written Assessment Center
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Intelligence & Information (Share Your Situations)
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