The Making of a Manager: What to do when everyone looks to you (Zhuo)

This online companion course to The Making of a Manager by Julie Zhuo helps current and aspiring leaders strengthen their management and leadership skills. Designed for law enforcement and public service professionals, it connects Zhuo’s lessons on communication, trust, culture, and crisis management to real-world supervisory challenges. Each module provides practical applications, reflection prompts, and study support to ensure participants can translate theory into effective leadership behaviors. Learn how to build strong teams, manage through change, and lead with clarity, empathy, and purpose—skills essential for promotional exam readiness and long-term professional growth. Access: 6-month enrollment • 100% Online • Self-Paced Learning
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The Making of a Manager – Online Companion Course

Unlock the essential leadership lessons from Julie Zhuo’s The Making of a Manager with this comprehensive online companion course designed for law enforcement supervisors, command staff, and organizational leaders. This course transforms Zhuo’s insights into practical, actionable strategies for real-world leadership, communication, and team development.

Each module explores critical management concepts—self-awareness, trust, communication, delegation, culture, crisis leadership, and remote team management—paired with scenario-based applications relevant to public safety and professional environments. Through guided study materials, reflection exercises, and interactive quizzes, participants strengthen their ability to lead effectively in today’s evolving workplace.

Students gain six months of full access to course materials, leadership tools, and ongoing updates. Enrollment includes automatic opt-in for course enhancements, professional insights, and new leadership resources.

Course content

5 sections | 25 lessons