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Road Sergeant "Tune-Up"
Road SGT Tune-Up (Part 1)
Introduction (Overview, Course Goals, Agenda) (17:53)
The Critical Shift & the Cycle of Positional Development (22:36)
Road SGT Tune-Up (Part 2)
Understanding Expectations (24:09)
Motivation v. Morale (30:10)
Effective Supervisory Communication (16:29)
Generational Differences (23:58)
Understanding & Adapting to Change (13:38)
Road SGT Tune-Up (Part 3)
Fair & Impartial Leadership (31:07)
Pay Attention to Our People (13:54)
Responsibility to Train & Develop Others (27:51)
Responsibility to Get Work Done Through Others (7:09)
Coaching, Counseling, Documentation & End Notes (46:00)
Course Conclusion
Effective Supervisory Communication
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